Our Privacy Promise

Your footage is yours.
Full stop.

We built NoBreak because we were uncomfortable with the idea of a corporation storing footage of our family. Every design decision — from end-to-end encryption to local-only processing — starts from that principle.

What we promise

Privacy by design,
not by policy

These aren't promises buried in a terms of service. They're architectural decisions — things we literally can't do, because we designed the system with end-to-end encryption built in from day one.

Everything stays on-premises

Your video, audio, and event logs never leave your home network. There is no cloud storage component. We don't have servers that hold your footage.

We can't see your cameras

NoBreak has no remote access to your system unless you explicitly invite us for a support session — and that access ends the moment you disconnect.

No data sold. Ever.

We are not an advertising company. We don't sell usage data, event metadata, or any information about your household to third parties. Not now, not ever.

vs. the competition

What other systems
actually do

Ring, Nest, and most cloud-based systems upload your footage to servers owned by large corporations. Here's what that means in practice.

Amazon Ring has shared footage with police

Without warrants. Ring's "Neighbors" program allowed police agencies to request footage directly from Ring — without homeowner knowledge or consent in many cases.

Cloud cameras are breach targets

Centralized footage databases are high-value targets. Multiple major providers have had footage accessed by hackers or improperly accessed by employees.

Subscription cancellation = no recordings

Stop paying, stop recording. Your footage lives on their servers, not yours — meaning you're always one billing dispute away from losing your security history.

"
Security shouldn't mean handing footage of your family to a company in another country to store indefinitely.
That's why the NoBreak Brain Box runs entirely in your home. The AI that watches your front door also lives at your front door — not in a data centre thousands of miles away.
Legal compliance

PIPEDA compliant
by design

Canada's Personal Information Protection and Electronic Documents Act sets strict rules for how personal data may be collected, used, and stored. NoBreak was designed from the ground up to meet these requirements — not retrofit them.

What data does NoBreak collect?
We collect your name, email, and phone number for customer records. Your video footage, sensor data, and event history stay on your Brain Box and never leave your home network. If you opt into our federated learning program, only anonymous AI model improvement weights (not your sensor data or footage) are shared — and you can opt out at any time.
Do you share data with any third parties?
No. We don't share, sell, or license any customer data — including sensor readings, camera footage, or event logs. If you opt into professional monitoring, our operators receive text-only alert summaries — not live access to your cameras or sensor data. If you opt into federated AI improvement, only anonymized model weights (a few megabytes of mathematical parameters) are transmitted — never your actual data.
What happens if I cancel my service?
Your Brain Box and all its data remain entirely yours. We don't retain any copy. You can continue running the system without us, or wipe it and do whatever you want with the hardware.
Can you access my system remotely?
Only if you explicitly invite us via a secure session — for example, to help troubleshoot an issue. You initiate it, you control it, and you can end it at any time. We have no standing access.
How are passwords and credentials protected?
All credentials on your Brain Box are stored securely using Linux system-level encryption and environment isolation. Nothing is saved in plain text. Services access only the credentials they need, and no passwords are hardcoded anywhere in the app or the Brain Box.
How does the Brain Box communicate with NoBreak?
Your Brain Box only makes outbound connections to NoBreak — for updates, health monitoring, and optional AI improvement. NoBreak can never initiate a connection inbound to your home. You control which communication channels are active from the app, and you can disable any of them at any time.
How does remote access from my phone work?
When you're away from home, your phone and your Brain Box each connect outbound to a lightweight relay server — no ports are opened on your network. All messages use full end-to-end encryption (E2EE), meaning even the relay server cannot read them. When you're home on WiFi, the app connects directly to the Brain Box — still E2EE encrypted — for faster response. The app detects which mode to use automatically.
Can someone on my WiFi access my Brain Box?
No. Just being on the same WiFi network as the Brain Box is not enough. Your phone must be paired with a secure token, generated by scanning a QR code during the original installation. Without this token, the app cannot authenticate — even on your local network. This prevents unauthorized access from guests, neighbours, or anyone else on your WiFi.

Security that respects
your home

Book a free consultation. We'll answer any privacy questions you have before you commit to anything.

Toronto & GTA  ·  No data collected until you say yes